FAQs

Frequently Asked Questions

Q. How can I place an order?
You can place an order directly through our website by adding products to your cart and completing checkout.

Q. What payment methods do you accept?
We accept UPI, debit cards, credit cards, net banking, and other available payment options at checkout.

Q. Can I cancel my order?
Orders can be canceled before they are shipped. Please contact us immediately for cancellation requests.

Q. How do I track my order?
Tracking details will be sent to your registered email or phone number once your order is shipped.

Q. What if I receive a damaged product?
Please contact us within 48 hours of delivery with images of the product and packaging.

Q. Why do I need to pay advance for COD?
To confirm your order and avoid fake or rejected deliveries.

Q. Is the advance refundable?
Advance is adjusted in the order total but is Part refundable* if the order is refused.

Q. How much advance do I need to pay?
The advance amount will be shown clearly at checkout.